OUR AGENCY CULTURE
Learn more on our mission, working culture and the talent we strive to develop and nurture.
Our agency mission can only be delivered through the conscious efforts of our people.Discover more
We take full responsibility for both our successes and failures, without allocating blame.Discover more
We understand the importance of nurturing talent that is motivated and dedicated.Discover more
OUR CLEAR MISSION
At Dugan & O'Sullivan, we have our sights set on a clear target that we’re determined to hit.
We have our sights set on a target we’re determined to hit – to become the company that empowers people and organisations through the power of ideas. By working with a selective group of visionary leaders who are equally passionate about channelling motivation through their brands, we are building an expanding network that will help shape the collaborative voice of the future – for our people, stakeholders, clients and the world itself. We know this mission will take a level of unprecedented discipline and we endeavour to take small, consistent steps towards the end result, guided towards our ultimate destination with unwavering focus and positive intentions. We recognise – with absolute clarity – that this mission can only be delivered through the efforts of others. We can’t achieve it alone.
OUR INTERNAL CULTURE
We work hard and we treat each other with respect that comes from a place of genuine appreciation.
We work hard and we treat each other with respect that comes from a genuine appreciation for the valuable contribution each and every individual makes to the team as a whole. We put the interests of the company above ourselves, or any individual, and collaborate with colleagues to deliver the best result. We demand excellence and believe that achievements should be acknowledged with genuine pride. We foster a working environment in which colleagues are trusted, and we take responsibility for both success and failure, without allocating blame. When we see decisions and behaviours that we believe are wrong, we challenge them – but we’re not afraid to admit that there might actually be a better way. At D&O, we utilise our energy, skills and resources to deliver high-quality, sustainable results, keeping an eye on long-term success, while still enjoying the gratification of more immediate achievements.
OUR DEDICATION TO TALENT
Building brilliant brands for our clients starts from the inside.
True talent is an incredible thing and by understanding the importance of nurturing talent that is motivated and dedicated – and giving them a space to feel valued and heard – we create a dynamic company culture that is uplifting, united and inspiring. Personal accountability is critical and we know that, by providing the career-enhancing support and advice our team members need to achieve their goals, we challenge them to become their best. When it comes to our clients, our objective is to offer good value via excellent and consistent service. By welcoming shared ideas and growing together as a team, we attract innovative thinkers who are driven – and who get it. After all, building brilliant brands for our clients starts from the inside.
OUR WORKING ENVIRONMENT
Our people are more than colleagues and workmates. They are a family of incredibly talented individuals who are drawn together by a passion to be better people for ourselves and our clients, everyday. Always.
Learn more on our disciplines, ranging from creation to consultation and management.
Join our experienced creative team of designers, digital specialists and brand strategists.Discover more
Join our helpful and resourceful team of project planners, coordinators and relationship cultivators.Discover more
Join our knowledgeable and informed team of managers and operation planners.Discover more
THE THINKERS AND CREATORS
Our experienced creative team of designers, digital specialists and brand strategists.
It’s only natural that our creators are talented, innovative and fresh-thinkers. But strategy underpins every decision they make and that strategy is guided by years of training, experience and proven results. Our creative team includes designers, digital specialists, production management, and brand strategy. Put simply, anyone who plays any part in bringing an aspect of your brand’s image and promotion from idea to reality is a valued member of our highly-skilled creative team. Individual talents are unique and inspiring but it’s when they come together to collaborate that the greater power is unleashed.
THE COMMUNICATORS AND PLANNERS
Our helpful and resourceful team of project planners, coordinators and relationship cultivators.
Consultation is all about communication and the direct client involvement that guides the results we deliver for our clients. Yes, we’re experienced at what we do, but a brand has a history and by enjoying a conversation with our clients, rather than merely talking to them, we believe that we get even better results. Our effective project management flows from communication that is clear, simple and effective. When everything runs as smoothly as possible for our clients at all times, everyone enjoys the rewards. We’ll always have our own ideas – and we’ll explain why we think they might be just what a brand needs – but by taking the time to listen to what’s important to them, we strive for meaningful outcomes that reflect their brand’s personality and help them reach their goals.
THE MANAGERS AND CARERS
Our knowledgeable and informed team of managers and operation planners.
Positive workplace culture sows an important seed that must be nurtured and protected. Effective management accesses its power in that space between creation and consultation. It’s about authentic, stress-free cohesion that is less about individual egos and more about uniting, with a truly collaborative mind set, to make day-to-day operations run smoothly – for the benefit of every member of the team. The old days of leaders and followers are gone. What’s left is mutual respect. By acknowledging the unique value of experience, as well as the energy of fresh ideas, we can work together to find bold solutions that deliver tangible outcomes. By listening to what people need, there is always a way to make a difference.
MORE ON OUR AGENCY
We intend to create a world where we work positively and collaboratively with those around us, empowering everyone we encounter to improve their futures and achieve their goals, no matter their size or complexity.Learn more on our agency